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Updated on 7/8/2019
contract-lifecycle-management-publication
Mail Setting
Direct link to topic in this publication:

Mail Settings


Go to Setup > Other > Settings Mail Settings and configure your system-wide email settings:

  • From Address: Specify the default email address that must be used when an email is sent out from CLM. This is the "send as" email address and is mandatory. You can create a specific email address, such as fromclm@yourdomainname.com or create a no-reply email address, such as noreply@yourdomainname.com. A no-reply email address informs the recipient that replies sent to this email address will not be received or monitored.
  • Sender Address: Specify the sender email address, if different from the From Address. If the Sender Address is not specified, From Address is used by default.
  • Reply-to Address: Specify the reply-to address to which responses to out-of-office emails must be sent. If not specified, the email address of the user who executes the workflow action is used and the auto-reply email is sent to that email address.  
  • Return-Path: Specify the address to which notifications of undeliverable emails must be directed (same as smtp.mailfrom). This property also impacts the SPF record. If Return-Path is different from From Address, the remote SMTP server checks the SPF record of Return-Path instead of From Address. If Return-Path is different than From Address, then delivery notifications are sent to Return-Path instead of From Address. If not specified, the email address of the user who executes the workflow action is used and notifications are delivered to that email address.


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