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The Business Calendar feature enables you to define your company's working days and hours, holidays, and exceptional working and non-working days that are also considered non-working days. You can then use the calendar when configuring Service Level Agreements (SLAs) to track time against this calendar. See SLA for more information.
You can set the default business calendar for a company by going to Setup > Users > Companies and selecting the Edit button. You can also override a user's preferred business calendar by going to Setup > Users > Users and selecting Edit from the Actions menu.
Go to Setup > Administration > Business Calendar to open the Business Calendar workspace.
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When you open the Business Calendar workspace, Workflow displays a list of existing business calendars.
You can use the Edit button to update the business calendar's properties.
Select the Actions icon to execute the following actions:
Workflow identifies the default business calendar by appending the calendar name with [Default].
To create a new business calendar:
Name: Enter a name.
Click Save to finish creating your new business calendar.
Workflow provides a Filter feature that enables you to find specific data using queries. The available filter parameters depend on the workspace you are searching from. The Business Calendar feature enables you to filter by the Name parameter.
For detailed information and more examples for creating simple and complex queries, see Search & Filter Data.