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Along with your case creation widget, you may also want to add a Case List widget to your website. Workflow provides a wizard that you can use to configure the widget, enabling end users to view a list of cases on your web page.
To access the workspace, go to Setup > Fields & Forms > Case List Widgets.
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To create a new case list widget, go to Setup > Fields & Forms > Case List Widgets and:
When you open the Case List Widgets workspace, we display a list of existing case list widgets. You can enter a keyword to search for a specific widget, or you can filter by these fields:
We also provide a Look Up field that you can use to find a public case creation object, based on the URL you provide. This is a convenient way for you to look up an instance when you don't know the name or when it's among a lengthy list of objects. Enter the URL in the Look Up field and click the button. Workflow opens the related public case creation object in edit mode.
Workflow enables you to perform these actions:
Edit: Edit the object properties.
Form Designer: Opens the Form Designer. See Form Designer for more information.