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Case List Layouts are the tables that appear to users on the following pages:
Note: Users can customize the columns in their tables by selecting the Edit link on the panel.
The Case List Layout workspace displays all standard and custom case list layouts. Note that you cannot delete a standard layout.
To access the Case List Layout workspace:
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You can add, remove, and rearrange columns in case tables to best meet the needs of your company.
You can create custom case layouts to use with related case containers and smart list containers in the Form Designer. For more information about configuring containers, see UI Tab.
To add a case layout:
Click Add New.