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The Data Exporter tool enables you to export case data and custom table data for additional reporting or processing in external systems. The export is scheduled to send data to an FTP site on a daily basis and includes only those cases that were updated in the last 24 hours.
Note: Contact Workflow Support to set up and execute data exports.
Use the Data Explorer workspace to select which custom fields must be exported:
Custom table data can be exported via a specified query, which is executed daily.
Go to Setup > Administration > Data Exporter > History to view a summary of the last 10 exports.
The History page shows the date and time of the last 10 exports along with the generated files. This page also shows additional information about the export process such as the scheduled time and whether it is enabled.