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Passwords & Login

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Workflow requires a valid login name and password combination to login to the application. Administrators manage login and password requirements.

We also support Single Sign On (SSO), so your login experience may be different if another system is managing the login process for Workflow.

Log in and Log Out

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To login to Workflow, enter your login name, password and domain name. If you select the Remember me checkbox, Workflow will automatically keep you logged in for 4 months. When you click Submit, Workflow opens to your Home workspace, or another page if you enter using a link to Workflow, such as if you click a link from an email notification.

Note: The domain name is the name of your tenant. If you don't know your tenant name, contact your supervisor or administrator, or refer to the email notification you received when your account was created.

To log out of the application, click the Sign Out menu item when configured by your administrator, or use the Sign Out link in your Profile in the upper-right corner of the application.

Resetting Passwords

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You can initiate a password reset by selecting the Forgot your password? link on the Login page or you can change your password by accessing the User Settings link on the User Profile.


Forgot Your Password?

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To reset your password using the Forgot your password? link:

  1. Select the Forgot your password? link from the login page.
  2. Enter either your login name or email address.
  3. Enter the domain name.
  4. Select Submit.

Workflow will send you an email with a link to reset your password.

  1. Click the link in the email, or copy and paste the provided URL into your browser.
  2. Enter and confirm your new password.
  3. Click Change Password.


Change Password with User Settings

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You can change your password by clicking the Settings link that appears when you click your picture in the upper-right corner of the application. Then, select the Change Password tab. You must enter your current password, and then enter and confirm your new password.