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Smart Lists

A smart list is a list that Workflow updates dynamically, based on the search criteria you define. An example of a smart list is a list that returns all open cases. The list results will only include cases which are currently in an open state. Later, when a case is closed, it will no longer appear in the list.

Note: You can only edit or delete a smart list you create.

See Manage Lists for more information on viewing, editing, deleting, following, or exporting lists.