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Use the Settings workspace to view and personalize the following settings:
To access your settings:
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To view and edit your user information:
To change your password:
Select the Preferences tab to set the following options:
Click Update to update your preferences.
Select the Notifications tab to set your case notification preferences.
If you do not want to receive notifications when you perform an action on a case:
To select which case notitifations to receive, create and enable notification filters:
To delegate your cases to another user when you are unavailable: