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Use the Settings workspace to view and personalize the following settings:
To access your settings:
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To view and edit your user information:
To change your password:
Select the Preferences tab to set the following options:
Click Update to update your preferences.
Depending on the way the Administrator set up your system, you can select the language for displaying the application.
By default, Workflow uses the dictionary that the Administrator set as default.
In addition, the Administrator can set the preferred language using the user's browser settings. In either case, you can select a dictionary you want on the Preferences tab of the Settings dialog. If the language preference uses your browser language settings, Workflow will revert to that setting the next time you log in. Otherwise, Workflow will use the dictionary you selected each time you log in.
Select the Notifications tab to set your case notification preferences.
If you do not want to receive notifications when you perform an action on a case:
To select which case notifications to receive, create and enable notification filters:
To delegate your cases to another user when you are unavailable: